Park View Care Homes – Privacy Policy

At Park View Care Homes, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or contact us.

1. Information We Collect

We may collect and process the following personal information:
  • Your name
  • Phone number
  • Email address
  • Enquiry details and messages
  • Information provided when arranging visits, assessments or care enquiries

2. How We Use Your Information

Your information is used only for legitimate care-related purposes:
  • Responding to enquiries
  • Arranging visits and assessments
  • Providing details about our care services
  • Improving communication and service quality
  • Meeting legal and regulatory obligations

3. Storage and Protection

Your personal data is stored securely and is accessible only to authorised team members. Appropriate technical and organisational measures are used to protect your data from unauthorised access, loss, misuse or disclosure.

4. Sharing Your Information

We do not sell, rent or trade your personal data.
  • With healthcare professionals involved in care arrangements
  • With regulatory authorities when legally required
  • To protect the safety and wellbeing of our residents

5. Your Rights

  • Request access to your data
  • Request correction of your data
  • Request deletion (where applicable)
  • Withdraw consent at any time

6. Cookies

Our website may use cookies to improve performance and user experience. You can control cookies via your browser settings.

7. Policy Updates

This policy may be updated periodically. Any changes will be published on this page.

8. Contact Us

Park View Care Homes Halifax, West Yorkshire Phone: (01422) 350088 Email: info@pvch.co.uk Website: https://pvch.co.uk/
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